Patients going to hospital

The information below will answer any questions you have about going to hospital. We'll help make your hospital stay as safe and comfortable as we can.

Emergency department

Our emergency departments are open 24 hours a day, 7 days a week.

Find your nearest emergency department

Visiting someone in hospital

Visitors are welcome at all our hospitals. They help people recover faster and reduce their anxiety and stress.

Visiting hours may vary for each hospital and different wards.

Read more about visiting someone in hospital.

Patient Travel Subsidy Scheme

If you have to travel more than 50 km to your local public hospital, you might be able to get help through the Patient Travel Subsidy Scheme.

The scheme helps with travel and accommodation costs if you need specialist medical services that aren't available in your local area.

Read more about the Patient Travel Subsidy Scheme on the Queensland Government website.

Raise concerns about a patient's health (Ryan's Rule)

Ryan's Rule is a 3 step process to support patients, and their families and carers.

It's used to raise concerns if a patient's condition is getting worse or not improving as well as expected.

Read more about Ryan’s Rule on the Queensland Government website.