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2024-04-09 15:11:26

Telehealth is the delivery of health services and information using telecommunication technology.

Telehealth is an initiative in the field of healthcare. In today's fast-paced world, access to quality healthcare is more important than ever. However, traditional healthcare systems often face challenges such as long wait times, limited access in rural areas, and barriers to care for underserved populations. 

Telehealth, the use of digital technologies to deliver healthcare remotely, has emerged as a powerful solution to these challenges. By leveraging the latest advancements in telecommunications and information technology, Telehealth enables healthcare providers to deliver high-quality care to patients anytime, anywhere. 

Telehealth technology is used to support:

  • Emergency presentations
  • Outpatient appointments
  • Specialist appointments
  • In home patient appointments
  • Sending and receiving of images for specialty advice

Benefits of telehealth:

  • Connecting patients with family during a hospital stay.
  • Improving timely access to specialist’s services and advice.
  • Emergency support for patients and health professionals in rural hospitals and primary health care centres.
  • Reducing the burden of travel for patients, families and careers and associated costs eg: time away from work or
  • Telehealth is consumer centred, providing care closer to home.

If you have recently used our telehealth service could please take the time to complete the telehealth survey to help us improve the telehealth experience. Scan the QR code below!

For more information regarding Telehealth, please contact the North West Hospital and Health Service Telehealth team on (07) 4744 4444 or

Useful Links:

Telehealth Strategy 2021-2026 | Queensland Health

Telehealth Portal Patient Quick Reference Guide | Queensland Health

Read more about telehealth on the Queensland Health website.