Become a consumer partner
Our consumers play a key role in helping us provide the best possible health care. By sharing your ideas and feedback, you help us improve our services and the health of our community.
Our consumer partners
Our consumer partners are everyday people, including:
- patients
- visitors
- carers
- the general public.
How consumer partners make a difference
Consumer partners help us understand what we're doing well and where we can improve.
They help us by:
- giving feedback about our services
- doing surveys on health topics
- reviewing new patient brochures, flyers and forms
- joining a committee, advisory network or group
- taking part in improvement projects.
Our consumer advisory groups and networks
One way you can be involved is by joining a consumer advisory group or network. They meet every 3 months to talk about health services in their communities.
- Mount Isa and Camooweal Consumer Advisory Network
- Cloncurry Consumer Advisory Network
- Normanton Consumer Advisory Group
- Burketown Consumer Advisory Group
- Karumba Consumer Advisory Group
- Julia Creek Consumer Advisory Network
- Mental Health, Alcohol and Other Drugs (MHATODS) Consumer Advisory Group
To find out about joining your local group or network, email nwhhs.engagement@health.qld.gov.au.
Our consumer and community engagement strategy
Our consumer and community engagement strategy explains how we work with our community to improve our healthcare services.
Contact us
If you've got any questions or you'd like more information about partnering with us, email nwhhs.engagement@health.qld.gov.au.
Give feedback
Feedback is important to us. It helps us understand what we’re getting right and how we can improve.
Visit our feedback page to share a compliment, make a complaint or suggest an improvement.
Volunteer with us
Volunteering is a great way to meet people, try new things and help your community.
Our volunteer program is run by the Mount Isa Hospital Auxiliary, a registered charity. Volunteers help raise money for important equipment and create more comfortable spaces for patients and staff.
The auxiliary welcomes new members from all ages and backgrounds.
To get involved or support the auxiliary, contact us by:
- phone: 07 4744 4469
- email: elizabeth.lee@health.qld.gov.au.